Innovation in public administration – an operating e-state

13 outstandingly useful public IT solutions in Hungary


Hungary is a leading R&D&I actor in the Central-European region. The Hungarian industry and the educational system have been supporting the world with a vast array of inventions, ideas, knowledge and solutions for the last 100 years and increasingly since the 90’s. Hungarian innovation is a streamlined, methodology based creative work; basic research, applied research and experimental development have had a massive impact on the country’s operation during the past decades. Hungarian innovation has a very strong background as scientists like John Neumann who developed operational logics of today’s computers or Tivadar Puskás who designed the first telephone exchange. Innovation continued to be a decisive factor in Hungary, as the country still utilizes technology in a novel way.

In the wake of the system change that took place in 1990, Hungary commenced a massive reorganization of state and public administration operation. Any disadvantages can only be remedied by new, pioneering and effective solutions. Hungarian companies and foreign companies operating in Hungary are now in the focus with their willingness to reinvent, to use technology related innovations and informatics. As a result of a 20 year long process, the country has become a digitally controlled state which is well-prepared for the challenges of the 21st century.

The first phase of public administration IT projects was targeted at the slow, paper-based and inefficient systems. The objective here was to reorganize these huge structures by establishing digital background services in these institutions while taking the characteristics of Central- European societies into consideration. By now, the Hungarian state has completely transitioned to e-operation, the country is ready to provide wide-scale e-services to its citizens.

Current and recently implemented projects reach far beyond this goal; besides efficiency, a demand for monetizing applications appeared, as well as the possibility of even and performance based load distribution, the opportunity for better and more precise control and more flexible rule configuration.

E-government has reached a pretty high level through tender management, taxation, document management, transportation, public administration and agriculture – all these areas have by now thoroughly incorporated innovation and digital transformation. Hungarian government ideas in many cases were implemented by solutions designed in Hungary. Future oriented thinking resulted in the creation of IT based solutions which can play a key role in all typical economic and government structures. Hungarian implementation has been successful, solutions presented in this document facilitate the efficient operation of the society. These novel solutions have brought more convenient and better quality co-operation to the relevant parties; they meant new business opportunities for companies, and for the state they ensured streamlined and more effective control.

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